Report a Claim

The XN Global Claims Center's multilingual representatives are available 24 hours per day, seven days each week, to quickly and efficiently deal with your claim. They can provide informative claim status updates and appoint independent adjusters whenever necessary.

To report a claim for XN Global Insurance products, please choose one of the following options:

Health Insurance

Claims Forms: You must log in as a member to access the claim forms*. Click here to login
Dial the emergency phone number on the reverse of your membership card.

Property & Casualty

To report a claim online: Click here


Ways to Contact us

International Toll-Free Numbers:

You must log in as a member to access this feature*.

To access our email service Click here

Send us a fax at:

+1 (514) 287-7161

Write to us at:

XN Global Claims Center
600 De Maisonneuve Blvd. West, Suite 2310
Montreal (Quebec) Canada
H3A 3J2

Please make sure to include the following information:
  • Your policy number
  • The name of your employer or sponsor
  • Your contact details
  • Business telephone number
  • Residence telephone number
  • Mobile telephone number
  • Fax number
  • E-mail address
  • The date of claim
  • The location of the claim
  • A brief description of the claim

*Some services are not available unless you log in as a member.