be prepared
Your policy number
The name of your employer or sponsor
Your contact details
Business and home phone numbers
Email address
The location and date of claim
A brief description of the claim
report a claim online
You must login as a member for Healthcare Claims, or dial the emergency phone number on the reverse of your membership card.
for emergencies
XN Global Service Center
Toll free in the USA and Canada:
1-866-286-4076
Outside North America:
+800-XN-CENTER (+800-9623-6837)
If the toll free numbers are not available from your location, please call collect:
+1-514-843-9604
International Property & Casualty
1-877-908-1837
International Health
Please use the fax number on the reverse of your membership card